APS5 Internal Review Officer

APS5 Internal Review Officer

Key Responsibilities:

• Working with participants/applicants to gather information regarding the nature and context of review requests.
• Informing participants/applicants and their representatives about decisions, reviews and the appeals process.
• Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
• Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

Key Capabilities

• A degree in law, social work, psychology, disability studies, or a related field is desirable.
• Experience working within the disability sector, social services, or a related field.
• An understanding of various disabilities and the challenges individuals face.
• Previous experience with case management, advocacy, or legal decision-making.
• Strong communication and interpersonal skills.
• Excellent attention to detail, empathy, and strong organizational skills.
• High-level analytical skills, with the ability to assess evidence, analyse information, and make sound decisions.
• Australian Citizenship required

How to Apply:

If this challenging and rewarding opportunity sounds like a fit for you, Apply Now or reach out to Maddy Hellawell with any questions at maddy.hellawell@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.